Accessibility Requirements

Fitness To Travel Policy

Exploring Australia by train is an incredible experience, and Journey Beyond is committed to providing train experiences that are accessible to as many guests as possible. The level of accessibility varies at each of our rail terminals, on board our trains, and on our Off Train Experiences. Our goal is to provide a safe and enjoyable experience to all guests throughout their journey. If you have accessibility requirements that need to be taken into consideration for your rail journey, please fill out the form below.

Before making a reservation, you must advise Journey Beyond if you are ill, injured or have a medical condition which may make it unsafe for you or other guests traveling on board our trains.

Fitness to Travel Form

Special Requirements

Should guests have any accessibility requirements, or require special assistance, at any time during their planned rail journey please contact us directly on 13 21 47 (within Australia) or 61 +8 8213 4592 (outside Australia) to obtain further information on how we can make your journey more comfortable, or alternatively, contact your local travel agent to advise.

Most special dietary requirements can be accommodated. Please request when you make your booking.